Common reasons for quota problems in cPanel and its fix
1. There are files owned by the same user elsewhere on the server 2. The backup directory is being counted towards the users disk quota 3. Extra log files are being counted towards the users quota 4. Cpanel was just updated and the quotas are now unlimited Quick Fix - an easy way to fix quota issues Step 1 . Log into your server through SSH as the root user. Step 2. Run he following command /scripts/fixquotas Advanced Fix - other reasons quotas are not working Step 1. Find the user account where the quotas are incorrect and login to your server in SSH as root. Step 2. Go to the users folder and check their disk space being used. cd /home/username du -h or try du -hs Step 3. Check /etc/passwd and /etc/shadow to make sure there is no weirdness where the ...